Wherever possible we will attempt to box up and post out your order the day after you place your order with us.
We have partnered with Royal Mail for all of our UK deliveries.
We offer three tiers of delivery, all of which are fully trackable services:
- Tracked 48 - (£4.99) orders before 3:00 PM - expected to arrive within 2-3 working days from dispatch
- Tracked 24 - (£6.99) orders before 3:00 PM - expected to arrive next working day
- Special Delivery guaranteed by 1:00 PM - (£11.99) guaranteed next working day, if ordered before 3:00 PM UK time (Mon-Fri).
For non UK deliveries we would expect your order to arrive within 7-14 days of dispatch.
Our returns policy varies from product to product. Click here to learn more about returns.
Reworked, Upcycled and Sustainable
All of our reworked shirts are made locally and give a new lease of life to damaged and not fit for purpose shirts!
The Perfect Gift
This product is perfect as a gift for any and every football fan!
4.8/5 Star Rating
We're incredibly proud to be the #1 rated Surprise Shirt provider. Our 'excellent' 4.8/5 star rating is made up of 3000+ verified reviews!
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FREQUENTLY ASKED QUESTIONS
No, never! You can always tell us which teams, leagues, countries or colours you'd like to avoid in the free text box, just before you add your shirt to cart.
Absolutely, you can tell us any teams, leagues, countries or colours you'd like to avoid before you add your shirt to the cart. This means we can guarantee you'll always get a good Surprise!
100% authenticity is guaranteed when you order from Surprise Shirts. We only include official shirts in our boxes, so there's no danger you'll ever receive a fake. We're very proud of our 4.8/5 score from over 3000 verified reviews.
We keep a record of every shirt that our customers receive, so we can avoid duplicate shirts and give you the widest range possible! Our system is email based, so make sure to order with the same email address each time, or tell us which shirts you've had before when using a different email.
Our subscription is the best way to grow your football shirt collection! Place your order with us and join our sub-club, where you receive one Surprise Shirt a month. Receive extra benefits, such as a lower price, access to football tickets in hospitality, exclusive monthly prize draws and more. Free cancellation at any time. Subscribe and save today!
No problem at all, we offer exchanges on the basis of sizing, so long as the shirt remains in its original condition (for example, with tags still attached if it came with them). Visit our Delivery & Returns page for more details.
We're always here to help! Get in touch via our Contact Us page, via email at enquiries@surpriseshirts.co.uk or give us a call on +44 (0) 1507 304510. We'll get back to you as quickly as possible.