FREQUENTLY ASKED QUESTIONS

No, never! You can always tell us which teams, leagues, countries or colours you'd like to avoid in the free text box, just before you add your shirt to cart.

Absolutely, you can tell us any teams, leagues, countries or colours you'd like to avoid before you add your shirt to the cart. This means we can guarantee you'll always get a good Surprise!

Of course you can! We think a Surprise Shirt makes the perfect present for any football fan. You can even select our gift-wrapping option, so we can deliver the shirt straight to your special someone.

Our FM Edition box guarantees that you'll receive a shirt from a team that you can play as in the base PC version of the game 'Football Manager'. This will be a team playable in the latest version of the game. Our Career Mode edition works in the same way, guaranteeing you'll receive a shirt from a team in the game 'EAFC'. These boxes are the perfect way to choose which team to use in your favourite football video game, and have proven hugely popular with gamers and content creators alike.

No problem at all, we offer exchanges on the basis of sizing, so long as the shirt remains in its original condition (for example, with tags still attached if it came with them). Visit our 'Delivery & Returns' page for more details.

100% authenticity is guaranteed when you order from Surprise Shirts. We only include official shirts in our boxes, so there's no danger you'll ever receive a fake. We're very proud of our 4.9/5 score from over 1500 verified reviews.

We offer three different tiers of delivery within the UK, ranging from next working day to typically 3-4 working days. For orders outside of the UK, we'd expect your shirt to arrive within 7-14 working days at the latest.

We keep a record of every shirt that our customers receive, so we can avoid duplicate shirts and give you the widest range possible! Our system is email based, so make sure to order with the same email address each time, or tell us which shirts you've had before when using a different email.

Our subscription is the best way to grow your football shirt collection! Place your order with us and join our sub-club, where you receive one Surprise Shirt a month. Receive extra benefits, such as a lower price, access to football tickets in hospitality, exclusive monthly prize draws and more. Free cancellation at any time. Subscribe and save today!

There are plenty! Our subscribers benefit from a cheaper price (£4 per month / £48 per year saving). You'll also receive a free Surprise Shirt with your 12th Sub box. There's no contract and you can cancel at any time, plus you get automatic entry into our monthly subscriber only prize draw, with some incredibly exciting rewards up for grabs!

We're always here to help! Get in touch via our 'Contact us' page, via email at enquiries@surpriseshirts.co.uk or give us a call on +44 (0) 1507 304510. We'll get back to you as quickly as possible.

Create an account on our website and you'll be given your own 'Locker'. Search our website or scroll through 'The Gallery' and add the shirts you have in your real wardrobe to your new digital collection. The more you add, the more shirts you'll see in your 'Locker'. It's the perfect way to keep track of your collection and find out more about your shirts.