Delivery & Returns
Wherever possible we will attempt to box up and post out your Surprise Shirts the day after you place your order with us.
We have partnered with Royal Mail for all of our UK deliveries.
We are now offering 3 tiers of delivery, all 3 of which are fully trackable services. They are as follows:
- Tracked 48 - (£5.35) orders before 3PM expected to arrive within 2-3 working days
- Tracked 24 - (£6.99) orders before 3PM expected to arrive on next working day
- Special Delivery guaranteed by 1PM - (£11.99) guaranteed next working day, if ordered before 3PM UK time (Mon-Fri).
For all non UK deliveries we would expect your order to arrive within 7-14 days.
We hope that your Surprise Shirts fits but if for any reason this is not the case we will accept returns so long as the tags remain on the shirt.
In the event that a Surprise Shirt needs to be returned, the customer should pay for the return delivery fee (you do not need to return the shirt in its box to reduce the weight and you can eat the sweets!). Upon receipt we will either refund you the full amount less delivery costs, or send you another Surprise Shirt, depending on your preference.
To avoid the disappointment of having to return your shirt, please take the time to review our size guide or talk to us for advice.