TERMS AND CONDITIONS
TERMS & CONDITIONS
COMPANY INFORMATION
Our contact details
Name: Surprise Shirts Ltd
Address: c/o Equip my School, Achurch Close, Horncastle, Lincolnshire, LN9 6JS
Phone Number: 01507 304510
E-mail: enquiries@surpriseshirts.co.uk
Surprise Shirts Ltd is a company registered in England and Wales. Surprise Shirts Ltd provide their services of this website to you, subject to the terms and conditions below. Your access and use of this website is pre-conditioned on you accepting the following notices, disclaimers, consents, terms and conditions.
Introduction
Privacy & Data
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details).
Customer shirt preferences and previous order history.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you as a consequence of placing an order with Surprise Shirts Ltd.
We use the information that you have given us in order to process your order with us, despatch to the correct name and address and to identify and log purchasing preferences.
We will not share this information with a third party.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting us at enquiries@surpriseshirts.co.uk
We will then dispose of your information by deleting any electronic files. There are no hard copies of any of your data. No financial records are kept by Surprise Shirts, all details are kept and maintained in line with GDPR by Shopify.
How we store your personal information
Your information is securely stored on the company computer and memory stick. The files are password protected.
We keep names and addresses for an undefined period.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Trademarks & Copyright
Surprise Shirts Ltd name and logo trademarks must not be used in connection with any product or service that is not related to Surprise Shirts Ltd, unless previous permission has been given in writing.
All content included on this website, including graphics, icons, images, buttons, audio clips and software is the property of Surprise Shirts Ltd. Any reproduction, distribution, modification or display of content on this website should be done only with prior written permission.
Ordering, Billing & Account Information
All orders are taken online through this website, via Shopify. We do reserve the right to refuse any order placed with us. In the event that we make a change or cancel an order we will attempt to notify you via email or telephone. In purchasing, you agree to provide complete and accurate purchase/account information, including your email address and payment method. We do not keep any financial information after your order is processed.
You will receive an order acknowledgement with details of your postage tracking reference when your order is despatched.
VAT will be charged where appropriate and will be shown separately and as part of the total order price.
Any price changes will be shown on the Surprise Shirts Ltd website.
Monthly Subscriptions
Customers who purchase a monthly subscription will receive their order each month at the reduced subscription price, on the date of the month the original order was placed. Customers may move their subscription to any day within the month, for example to take advantage of daily promotions/competitions. Subscriptions can be cancelled at any time, with no penalty.
International Orders and Delivery
Surprise Shirts Ltd pay duties, taxes and customs clearance charges for EU countries and other countries around the world (where reciprocal trade deals allow us to pass goods to these territories without additional charges). For clarification on individual situations/charges you can contact us on enquiries@surpriseshirts.co.uk
Third-Party Website Links
It should be noted that any website links to other suppliers, via the Surprise Shirts Ltd website, should not be taken as endorsement of the content or operator of a third-party website. Any links used are at your own risk.
Website Errors/Inaccuracies
Every effort is made to ensure information on the Surprise Shirts Ltd website is up to date and accurate. In the event of any errors relating to product descriptions, pricing, promotion, shipping rates and stock availability, we reserve the right to correct any errors and update or cancel orders accordingly. We may cancel an order if goods are not available, if there has been an error with pricing or product description, or if Shopify alerts us to a ‘fraud risk’ with your order.
Order Errors
Your order will contain a Surprise Shirt from anywhere in the world. Shirts are genuine, with original labels and tags (where appropriate). We aim to fulfil all orders in accordance with any preferences stipulated at the point of ordering. In the event of errors (eg wrong size or faulty shirt), please refer to our Returns Policy.
Licence
The copyright and other intellectual property rights of all material on the Surprise Shirts Ltd website are owned by us, including photographs and graphical images. Any use of extracts from this website are prohibited unless specific and prior agreement has been given in writing. No part of this website may be reproduced or stored electronically, or in any other website, without prior, written permission. In all instances our trademark notices must appear in all copies.
Visitor Permissions & Conduct
You are prohibited from posting to or from the Surprise Shirts Ltd website, any content or material which may be deemed to be: threatening, defamatory, obscene, offensive, abusive, pornographic, liable to incite racial hatred, discriminatory, or in breach of confidence/privacy.
Any material you transmit or post to the Surprise Shirts Ltd website will be considered non-proprietary and non-confidential, unless you previously inform us to the contrary.
Governing Law and Jurisdiction
These terms & conditions are governed and construed in accordance with the laws of England and Wales. Any dispute you have will be subject to exclusive jurisdiction of the courts of England and Wales.
Only the parties to these terms & conditions may seek to enforce terms under the Contracts (Right of Third Parties) Act 1999.
